Shipping policy

Last updated: April 13, 2026

At Edsole, we aim to deliver your order quickly and reliably. Please read the information below before placing your order.

We currently ship to addresses within the United Kingdom only.

All orders are processed within 1–3 business days.

Orders are not processed or dispatched on weekends or public holidays.

During busy periods, processing times may be slightly longer.

Once dispatched, estimated delivery times are:

Standard Delivery: 2–5 business days

Please note:

Delivery times are estimates, not guarantees
Delays may occur due to courier issues or high demand periods

Shipping costs are calculated at checkout unless otherwise stated.

We may occasionally offer free shipping promotions, which will be clearly advertised on our Site.

If tracking is available for your order, you will receive a tracking link via email once your order has been dispatched.

Once your order has been dispatched:

Responsibility for the shipment transfers to you
We are not liable for delays caused by couriers or external factors

If your order is significantly delayed or appears lost, please contact us and we will assist where possible.

Please ensure your shipping details are correct at checkout.

We are not responsible for:

Orders delivered to incorrect addresses provided by the customer

If you notice an error, contact us immediately at Hello@edsole.co.uk.

If your order has not arrived within the expected timeframe:

We may offer a replacement or resolution depending on the outcome of the investigation.

If your order arrives damaged:

We will arrange a replacement or refund where appropriate.

For any shipping-related questions, please contact:

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