Terms of service

Terms of Service

Last updated: 12 July 2026

Welcome to Edsole. These Terms of Service ("Terms") govern your access to and use of https://edsole.co.uk (the "Site") and the purchase of products from us.

Edsole is a trading name of Marked Socks Ltd, a company registered in England and Wales.

By accessing our Site or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. About Us

Edsole is operated by Marked Socks Ltd.

Registered Office

71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom

Email: Hello@edsole.co.uk

2. Eligibility

By using this Site, you confirm that you are at least 18 years old or are using the Site under the supervision and permission of a parent or legal guardian.

3. Products and Orders

We make every reasonable effort to ensure that product descriptions, images, sizing information and pricing are accurate.

However:

  • Colours may appear differently depending on your device or screen settings.

  • Product photographs are for illustrative purposes.

  • Sizing guidance and product descriptions are provided as general information only.

  • Individual experiences with product performance may vary.

Placing an order does not guarantee acceptance. An order is only accepted once you receive confirmation that it has been dispatched.

We reserve the right to:

  • Refuse or cancel any order.

  • Limit quantities purchased.

  • Discontinue products at any time.

  • Update product information without prior notice.

4. Pricing

All prices shown on our Site are in Pounds Sterling (GBP) and include VAT where applicable unless otherwise stated.

Although we take care to ensure prices are correct, errors may occasionally occur.

If a pricing or product information error is identified, we reserve the right to:

  • Correct the error.

  • Cancel the order before dispatch.

  • Issue a full refund where payment has already been taken.

5. Payment

Payments are securely processed using trusted third-party payment providers, including:

  • Shopify Payments

  • PayPal

We do not store your full payment card details.

We reserve the right to refuse or cancel any transaction suspected of fraud, unauthorised activity or misuse.

6. Shipping and Delivery

We currently deliver within the United Kingdom only.

Delivery estimates are provided for guidance only and are not guaranteed.

Ownership of the products transfers to you once payment has been received in full and the goods have been delivered.

Risk in the goods passes to you upon delivery.

We are not responsible for delivery delays caused by couriers, adverse weather, strikes or other circumstances beyond our reasonable control.

7. Returns and Refunds

Our Returns Policy forms part of these Terms.

In summary:

  • Returns are accepted within 30 days of delivery.

  • Returned items must be unworn, unused and returned in their original packaging.

  • For hygiene reasons, worn socks cannot be returned unless faulty.

  • Your statutory rights under the Consumer Rights Act 2015 remain unaffected.

Please refer to our Returns Policy for full details.

8. Customer Accounts

You may create an account or check out as a guest.

If you create an account, you agree to:

  • Keep your login credentials secure.

  • Notify us immediately if you suspect unauthorised access.

  • Accept responsibility for activity carried out using your account.

We reserve the right to suspend or terminate accounts used fraudulently or in breach of these Terms.

9. Intellectual Property

All content available on this Site, including but not limited to:

  • Logos

  • Branding

  • Product names

  • Product designs

  • Images

  • Graphics

  • Videos

  • Text

  • Website design

is owned by or licensed to Marked Socks Ltd and is protected by UK and international intellectual property laws.

You may not reproduce, distribute, copy, modify or commercially exploit any content without our prior written permission.

10. Acceptable Use

You agree not to:

  • Use the Site for unlawful purposes.

  • Attempt to gain unauthorised access to our systems.

  • Introduce viruses or malicious software.

  • Interfere with the operation or security of the Site.

  • Engage in fraudulent activity.

  • Misrepresent your identity.

We reserve the right to suspend or permanently restrict access where these Terms are breached.

11. Limitation of Liability

Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for:

  • Death or personal injury caused by negligence.

  • Fraud or fraudulent misrepresentation.

  • Your statutory consumer rights.

Subject to the above, and to the fullest extent permitted by law:

  • We are not liable for indirect or consequential losses.

  • We are not liable for loss of profits, revenue, business opportunities or data.

  • Our total liability arising from any order shall not exceed the amount paid by you for the relevant products.

12. Privacy

Your use of this Site is also governed by our Privacy Policy, which explains how we collect, use and protect your personal information.

13. Force Majeure

We shall not be liable for any delay or failure to perform our obligations where such delay or failure results from events beyond our reasonable control, including natural disasters, industrial disputes, supply chain interruptions, governmental actions or failures of third-party service providers.

14. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be available on this page and will take effect immediately upon publication.

15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising in connection with these Terms or your use of the Site shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Contact Us

If you have any questions regarding these Terms, please contact us:

Edsole (a trading name of Marked Socks Ltd)

Email: Hello@edsole.co.uk

Website: https://edsole.co.uk